Last updated: 1 November 2025
This Privacy Policy explains how Orchidoholics collects, uses, stores, and protects your personal data when you interact with our website.
Who We Are
Our website address is: https://orchidoholics.com.
Orchidoholics is an eCommerce platform specializing in orchids, plant accessories, and related products. We are committed to respecting your privacy and complying with applicable data protection laws, including the Kenya Data Protection Act, 2019.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information helps us with spam detection, website security, and maintaining the integrity of our platform.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if linked to Gravatar) becomes visible to the public in the context of your comment.
Media
If you upload images to the website, we strongly advise avoiding images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images displayed on the site.
By uploading media, you confirm that you have the right to share such content and that it does not violate the privacy or intellectual property rights of any third party.
Cookies
Our website uses cookies to enhance your browsing experience and ensure proper functionality.
Comment Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are provided for your convenience so that you do not have to re-enter your details when leaving future comments. These cookies will remain for one year.
Login Cookies
If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies are set to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for one year.
If you select “Remember Me”, your login session will persist for two weeks. Logging out of your account removes the login cookies.
Publishing Cookies
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and only indicates the post ID of the article edited. It expires after 24 hours.
Embedded Content from Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you visited the external website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with the embedded content—particularly if you have an account with them and are logged in.
Orchidoholics does not control the data collection practices of these third-party platforms.
Who We Share Your Data With
We do not sell or rent your personal data. However, limited data may be shared in the following situations:
- If you request a password reset, your IP address will be included in the reset email
- With service providers that assist in website hosting, security, analytics, or order fulfillment
- Where required by law or regulatory authorities
All third parties are expected to handle your data responsibly and securely.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve follow-up comments instead of holding them for moderation.
For users who register on our website (if applicable), we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time (except for usernames). Website administrators may also access and edit this information for administrative purposes.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you may:
- Request an exported file of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
These requests do not include data we are required to retain for administrative, legal, or security purposes.
Requests can be made by contacting us using the details provided below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to protect our website from malicious or spam activity.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Orchidoholics
Phone: +254 795 449 667Â Â
Email: info@orchidoholics.com
Address: 6th Floor Odyssey Building, Muthithi Road, Nairobi, Westlands.